Project Management can best be defined by describing what a project manager does.
A project manager keeps all of our projects and engagements running smoothly. They are not a dictator. What they do is manage a process that the team, and the company, has already committed to. They can manage relationships between the company and the clients while taking a bird's eye view of everyone's needs and limitations. A project manager schedules conversations, keeps them on track, and takes notes for a follow up. They can increase the company's value offering by being an advocate for the client.
A project manager can also focus on the long view of the company. They can manage resources, capacity and availability, as well as budgets and performance benchmarks. The project manager is the mechanic in the company's engine.
As of now, we handle our project management without a specific person assigned to the role. We facilitate direct conversations between developers, designers, and our clients. We rely on our process to make space for open communication and transparency. We also have people devoted to business operations, so they can relay valuable financial and availability information.
Project management is yet another tool by which we can maintain a clear process and a sustainable working pace. That's why we keep it in focus.