The Curious Case of Cursor Jumping

The Curious Case of Cursor Jumping

Recently, we looked into why keydown is the only keyboard event we need when building web apps. Today, let’s look at an issue that manifests itself to users by looking like a ghost in the machine: cursor jumping. Maybe you’ve seen the issue: A user is typing along –...
The UX of UX—Your Colleagues Are Users

The UX of UX—Your Colleagues Are Users

Why don’t we treat our colleagues like we treat our users? When I start a design project, my first goal is to really understand the people that will use the tool we are building. I spend time doing interviews, collecting and organizing insights, and working hard to...
Be a Lifelong Learner

Be a Lifelong Learner

Last Christmas, Mutually Human gave out presents to all the employees which now ranks in the top 3 gifts I’ve ever received, only trumped by a Caramel Apple from my husband and a box of special dental floss from my parents. That probably doesn’t help the credibility...
5 Modes of UX Design

5 Modes of UX Design

At Mutually Human, our UX design process includes time spent in the following modes: Discover Draft Build Test Analyze Two reasons I called them “modes” instead of “steps” or “stages” UX design isn’t a linear process. We don’t follow rigid steps. We use our tools in a...