Finding the right custom software development company to work with may seem like a bit of a daunting task. It’s not quite as easy as longing on to Angie’s List to find a top-rated plumber or even Googling services to read reviews. The custom software industry is unique and navigating it can be difficult. But, finding the right company to work with that will fit your needs is possibly the most important decision you’ll make as you work towards creating custom software for your business or organization. 

So, where do you even start? How can you go about selecting the right company? Here are a few tips to help point you in the right direction. 

Tips to Select the Right Custom Software Development Company

Find a team that puts your business and vision FIRST. 

Or the way we like to phrase it here at MH is: Humans first, technology second. You want to find a company that ultimately wants to help your business as a WHOLE thrive, not just create a great piece of technology. Find a custom software development company that asks questions like:

  • What challenges are you currently facing?
  • What would you like to be able to do that is currently not possible?
  • What would you like your business to look like in the next 5 years?
  • What problems do your current customers have?
  • What do you want to get out of this project on the other side?

These are questions that will lead to a better piece of custom software and greater success for your organization overall. 

Find a team that provides a free consultation to talk about the business goals that your custom software application should fulfill.

The questions we hit on above and others like these should be answered by the custom software development company before you ever move forward into something more formal. Get to know the company, the team behind it and make sure it’s a good fit for everyone. Most importantly, ensure that the company you choose to work with really gets your business, what you want to accomplish with custom software and help you explore the possibilities of how to start making it happen. 

Find a team that creates a custom plan with transparent pricing.

Nothing creates more frustration that getting a bill that you weren’t expecting or receiving a bill that is way more than you expected it to be – looking at you room service!

Custom software is certainly an investment, so it’s reasonable and sensible to get upfront pricing as well as a clear plan of what to expect. If a company doesn’t offer these things, you may want to consider continuing to look as many unexpected charges could pop up and your expectations may not be met. 

Find a team that communicates often and updates you clearly on the progress of your custom software application.

Once you decide to take the custom software plunge, it’s important that you know what’s happening, what stage the team is working on and what progress is being made. Everyone likes to be regularly updated, whether it’s an email notification about a package being shipped or knowing what time to expect our significant-other will be home for dinner. As humans, we like information and we like to know what’s going on. Custom software development should be no different. Before engaging with a company, make sure you know their update and communication protocols so you know what to expect. 

Find a team that is a partner, not just a service.

This goes hand in hand with making your business goals clear. You don’t just want to engage a custom software service, you want to find a company that feels like an extension of your team. A team that wants your organization to grow, get better, and solve more problems, by creating an awesome piece of custom software. 

Find a team that provides ongoing support, even after the custom software application is complete.

Software, of any kind, is never really complete. There’s always an update to be made, a bug to fix or something to change to work even better. Make sure the company you choose can provide on-going support for your custom software or application so you can keep growing and making it better on a continuous basis. 

Want to know more about our approach to custom software? Curious if custom software is even the right fit for your organization? We’d love to chat with you about it. Schedule a free consultation at any time!

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