At Midwest UX in 2013, I was standing in Frank Lloyd Wright’s Meyer May House in Grand Rapids when the docent guiding my group remarked that Wright was incredibly opinionated about how modern life ought to be lived. So much so that he carved his opinions into every...
In my last blog entry, I wrote about why designers should become more conversant in the nitty gritty of technology. I’d like to take a step forward and be more direct. I believe we must take a leadership role within the tech industry, not just for the good of our...
You’ve probably already seen None Pizza with Left Beef: What’s striking to me is how funny it is each time I encounter it. Why does it make me laugh so consistently? It’s sort of a jerk thing to do, really — force some poor pizza cook to make...
Last month, Ryan, Samuel and Mark took a trip to Chicago to attend the Balanced Team Conference, generously hosted by IDEO. Balanced Team Chicago was a unique event of lectures, workshops, hallway conversations, and karaoke. The event was limited to a relatively small...
In the previous two posts, I’ve focused on how you can build a better product by channeling your natural ability to empathize with other people. For the most part, I’ve focused on empathy with your customer. Hopefully by now, I’ve communicated how...
Does your website have too much content? It seems the common wisdom is there is never too much content – the more content published, the more search engines have to index, the fresher a site seems, and the more likely it is to be remembered and visited. But are there...
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