Case Study: Software Development

BACA Systems: Software Upgrade for Industrial Robotic Saw

With a major trade show approaching, BACA needed to upgrade its 10-year-old robotic saw software without disrupting operations for hundreds of users. The goal was to improve functionality while keeping the system stable and familiar.

Software Upgrade for Industrial Robotic Saw

BACA Systems is a company focused on developing Innovative Fabrication Solutions for the countertop industry, and is known as the leader in Robotic SawJet technology, Robotic Automation, System Integration, WaterJet technology, and Countertop Fabrication systems. The company has developed advanced manufacturing systems for the aerospace, appliance, automotive, composites, construction, consumer goods, marine, and plastics industries.

Business Challenge:

BACA had a ten-year-old software system for an industrial robotic saw. The company realized that regarding software it was outdated. The system was functioning satisfactorily. However, the company wondered what improvements would there be if there was an upgrade to the software.

The company was participating in a trade show in six weeks and wanted to demonstrate the equipment with new software to customers.

Since the system worked well with the current software in place, if there was going to be an upgrade the company wanted to transition from the legacy system to the new system with little downtime and noticeability by the users.

Hundreds of people, a wide range of users, from large factories to small-home users, use the system all day long. A balance between improvements without affecting functionality was required.

Approach:

Mutually Human assessed BACA’s software, delivered a focused upgrade for demo use, and empowered their team with hands-on support and training.

Mutually Human first completed a software assessment that included an overall review of the state of the current software and a cost analysis for an upgrade. After working through the assessment together, BACA gained trust and confidence in Mutually Human to develop the upgrade.

After the assessment, Mutually Human built the initial architecture by identifying the functionalities needed for the trade show demonstration and what features were most widely used by users to prioritize and port those functionalities first to get them tested by users. As with all projects managed by SpinDance, the team created milestones for completion.

Two BACA team members walked side-by-side with the Mutually Human development team to learn best practices and gain the knowledge needed to support and sustain the system going forward.

Results:

Mutually Human upgraded BACA’s system, resolved legacy bugs, enabled a successful trade show demo, and improved efficiency through ongoing collaboration and cost savings.

Increased Customer Confidence

With a system upgrade and bug fixes, the team was able to demonstrate the new system at the trade show.

Operational Cost Savings

There were some operational cost savings to maintaining the new system vs. maintaining the legacy system.

Easy to Test System Features

Weekly update meetings were conducted with both teams to test system features and get quick feedback.

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